Telephone

Nantwich Head Office:   01270 368080

Chester Office: 01244 794325 

Shrewsbury Office: 01743 668333

Congleton Office: 01270 368080

If you are unable to reach your local office, please contact our Head Administration Office in Nantwich on 01270 368080, and our team will be happy to assist you.

Email:

mikespencerco@outlook.com

Nantwich Head Office Address                                                  

Spencer & Co Surveyors Ltd           

Grove 2

Regents Park

London Road

Nantwich

Cheshire

CW5 6LW

Chester Address

Spencer & Co Surveyors Ltd

Office 37

Main Office

Minerva Avenue

Chester West Employment Park

Chester

CH1 4QL

Shrewsbury Address

Spencer & Co Surveyors Ltd

3rd Floor

Town Centre

The Sq

Shrewsbury

SY1 1JZ

Congleton Office:

Spencer & Co Surveyors Ltd

35-37 High Street

Congleton

CW12 1AX

Spencer & Co Surveyors Limited is regulated by the Royal Institution of Chartered Surveyors (RICS).

We are committed to providing professional services of a consistently high standard. If you are dissatisfied with any aspect of our service, we have a formal Complaints Handling Procedure which explains how your complaint will be dealt with.

Our Complaints Handling Procedure provides details of:

• how to make a complaint;
• how we will investigate and respond to your complaint;
• the internal review process;
• the independent Alternative Dispute Resolution (ADR) arrangements available if we are unable to resolve your complaint; and
• how complaints are recorded and reviewed.

[View our Complaints Handling Procedure (PDF)]

The Complaints Handling Procedure is available free of charge and can also be provided in an alternative format on request.